Our Latest News
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Red and Green Streams
Posted on May 15, 2020
Separating the flow of patients with potential COVID 19 symptoms from everyone else at Medplus.
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GP phone triage for same day appointments
Posted on May 15, 2020
If you need an appointment on the day (for accidents, urgent issues, and any other problem that can not wait) you will firstly receive a brief phone call from an experienced GP. Appointments on the day will only be able to be booked via reception - apologies to portal users, you can still book ahead on the portal. Please be aware there will be plenty of same-day appointments available - they will just not be visible on the portal.
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Keeping you safe at level 2 - new procedures at Medplus
Posted on May 14, 2020
Please read this news item to learn how we are operating to keep you safe at level 2 whilst increasing access to face to face appointments. Please phone for on the day appointments rather than booking on the portal, and you will receive a brief GP phone call to triage you into either a green stream or red stream depending on your symptoms. Please wait in your car for appointments.
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The end of the waiting room
Posted on May 14, 2020
We have closed our waiting room in line with current advice. In the future, when you arrive please wait in your car in our car park.
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如何在二级警戒下安全就医- Medplus家庭医生的最新预约步骤
Posted on May 13, 2020
从2020年5月18日起，Medplus诊所将提供面诊服务。工作时间将为周一至周四早八点到晚八点，周五早八点到晚六点。请在预约前务必阅读下述信息。在疫情尚未完全结束之前，我们提倡大家尽量选择电话或视频会诊。如果您需要当日会诊，请首先致电我们的前台人员进行预约。您将无法在网上（Health365）进行当日预约。我们的候诊室将持续关闭。到达诊所后，请您和同行的人耐心在自家车内或诊所外等候。如果您的候诊时间超过三十分钟，请致电我们的前台，前台将帮助您尽快处理。在您每次预约或电话登记时，请您确认您的联系方式正确并告知前台工作人员您的车型和车牌号，以便医护人员能在停车场中找到您。我们诊所内将开设两块区域：绿色区域为无任何呼吸道感染/感冒症状病人们的就诊区。医护人员就绪时，将会致电您。您将会被告知到诊所大门口等候体温检查。体温检查合格后将被带进诊室进行会诊。红色区域为有呼吸道感染/感冒症状病人们的就诊区。相关症状包括发烧，咳嗽，喉咙痛和流鼻涕等。当医生就绪时，将致电您的手机并告知您需在诊所紧急出口等候（门前标有黄色实线区域，并写有NP）。当您到达紧急出口后，穿有防护服的医生将把您接到我们独立的诊室进行会诊。您将被要求不能在诊所其他区域走动。红色区域也将用做新型冠状病毒的筛查区。在每位病人就诊之后，我们将会进行全面的消杀。为了您与工作人员的健康安全，请您尽量减少陪同进入诊所的人数。如就诊时携带小朋友，请您看管好自己的孩子，确保他们不要触碰诊所内设施。我们将持续登记追踪所有进入诊所的人们。
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Managing anxiety in times of uncertainty
Posted on May 13, 2020
Tiare Tolks is a local clinical psychologist who provides advice on how to manage anxiety in times of uncertainty.
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Thank you to the Tzu Chi Foundation NZ for a donation of PPE
Posted on May 12, 2020
It was a wonderful surprise to be presented with a supply of PPE by Dr. Albert Wu on behalf of the Tzu Chi Foundation New Zealand last week. We are very grateful for this gift and will use it wisely to protect our staff when they are dealing with possible COVID 19 cases.
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WEEKEND CLOSURE IN LEVEL3
Posted on May 1, 2020
It is with much regret that we have decided not to open for weekends in May. We have had no demand for weekend appointments for most of level 3 and 4.
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Book now for non funded flu vaccinations
Posted on April 23, 2020
Finally, we can offer flu vaccinations to those not eligible for a funded one. Our private flu vaccination campaign starts on Tuesday 28th April and you can book now, but only through our reception
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Welcome to Nurse Gemma.
Posted on April 23, 2020
We are delighted to introduce our new Nurse, Gemma Haefele. Gemma has had an induction like no other during lockdown but has already risen to the challenges of juggling PPE, scarce flu vaccinations and taking on her role as Nurse Team Leader.