We invite you to enrol with Medplus as your preferred provider for primary medical care. This means Medplus will be the main provider of your health care and with your permission we will request your medical records from your previous provider.
Enroled patients immediately qualify for lower fees.
If we have appointment availability we are happy to see patients who are not enrolled with us.
Our weekday appointments are booked at 15 minute intervals which includes the time your doctor needs to complete all notekeeping. If you feel you have a complex issue (such as an emotional issue) or have a list of problems, then please book a double appointment.
Thank you for your help with cancellations - If you need to cancel an appointment, please do this at the earliest opportunity - cancellations with less than 2 hours notice will incur a fee. For your convenience we send a text reminder of your appointment the night before.
Appointments on weekdays can be booked on our patient portal, Health 365. Alternatively our friendly reception team will be happy to help.
Our doctors like to get to know their patients well. For this reason we prefer if you try and book with your nominated doctor if possible.
Our weekend clinics operate differently - these are for urgent medical problems that can not wait until Monday. No appointment is needed, just turn up between 9am and noon. There is a surcharge for being seen at the weekend. Although we typically see patients in order of arrival at weekends, our nurses triage all our patients and will fast track those who have medical emergencies.
NEW!! In May 2018 we are trialing a new clinic on weekday mornings for the urgent care of sick children. It will be a clinic led by Dr Martin Hadler but supported by all the other doctors. Any sick children who have an urgent issue can be seen without an appointment if they arrive at Medplus between 10.30am and 12 noon. Please note, this clinic is for quick management of urgent issues, and is not suitable for more complex ongoing issues. It is ideal for children with infections, injuries and exacerbations of issues such as asthma. This service is only for children enrolled with us.