In support of your local pharmacy and what it can do for you
Aug. 15, 2021
Our friendly pharmacist, Anne Marie Ready, has written this piece for our newsletter. Our team greatly appreciates the support of our local pharmacists, who frequently communicate with our medical team to ensure our patients get the best results. They are a backstop who check we prescribe optimally, support patients, provide information to us about patient medication usage (or misuse) and we believe their input is essential to safe patient care. We do not get this service from the big new pharmacy supercentres that are beginning to take over. Please support your local community pharmacy.
Our pharmacy has been proudly serving the people of Takapuna, alongside the team at Medplus Family Medical Centre for a decade.
We are locally owned and operated, open seven days a week, and strive to continuously provide a high level of service, a friendly ear and a welcoming environment.
The $5 prescription charge – where does this go?
This is a common question. The simple answer is to the government.
The prescription charge, or co-payment, is intended to be the contribution you make towards the cost of your medicine and is collected by community pharmacies on behalf of the government.
If a pharmacy chooses to waive this charge, the government still takes $5 from the pharmacy. Some pharmacies are willing to absorb this loss.
As a locally owned pharmacy, we are unable to absorb this loss without dropping our service to you and have chosen to charge prescription charges in order to continue to provide you with our full service.
Free medicines and services
You may not be aware that many prescription medicines are free at all pharmacies.
All medicines for children under 14 are free. Also, once a family (an individual or couple with or without dependent children) has had 20 subsidised prescription medicines in one year, they receive free prescription medicines for the remainder of the year.
Our pharmacy provides many free services including care and advice without the need for an appointment and taking time to coordinate with other health professionals to resolve issues on your behalf.
Please ask any of our team if you have any questions about the services we offer and whether or not they incur a cost.
Going the "extra mile"
During the worst of the pandemic last year, we stepped up. We maintained our opening hours and ensured the highest levels of safety for everyone that needed to visit our pharmacy while making sure people in the community who couldn't leave their homes still received their medicines.
We value talking with and getting to know our customers and their concerns. You are not a number to us, time is not money, you are a real person with unique challenges we want to help with. No matter how complicated your prescription regime, we ensure you receive thorough advice for the best possible health outcome.
Our pharmacy team likes to make you feel welcome when you come to visit us, offering to help you find what you're looking for and giving advice based on our extensive training and experience.
You can access the following services at our pharmacy:
- Medicine Review: meet with our pharmacists to talk about your medicines. When you are first prescribed a medicine, your doctor, pharmacist, and/or nurse ensures that it is the best medicine for you. Over time your health changes and your medicines should be reviewed regularly (usually once a year) to check that they are still right for you.
- Blood Pressure Checks: regular blood pressure checks are a good idea for everyone. An annual health check is an important part of managing your health. If anything causes concern we will recommend you visit your doctor. We will take the time to explain the results and give you advice on how you can manage your health more easily. We want to make it easy and convenient for you to look after your health, so pop in for your blood pressure check today.
- Hire blood pressure machines, crutches, and wheelchairs.
- Medicine & Needles Disposal Service: Unwanted medicines are often dumped into the toilet, tipped down the sink or put out with the garbage, which starts a journey that can seriously harm the environment. Please return any expired or unwanted medicines, or needles/lancets and syringes to your pharmacy. In doing so, we can make your home a safer place, help safeguard our community and protect our environment. There is no charge for this service.
- Long-term conditions (LTC) service: This service is designed for people with long-term illnesses who may need support with their medicines. An assessment is used to identify the things that affect their ability to take medication as prescribed. Pharmacists work together with the patient to address each issue. The pharmacist is able to assist you with managing your medications and can coordinate your medications so that your prescription repeats happen all at the same time and therefore require only one trip to have your prescriptions refilled. They can also provide you with a reminder service (via text message, email or phone call) to let you know when your next supply of medications is ready for collection. If you are having difficulties managing your medicines (e.g. forgetting to take them), please ask your pharmacist whether this service is right for you.
- Quit Smoking: We can help you to quit smoking. We do this by offering pharmacist consultations and follow up using the most up-to-date information on nicotine replacement therapy. We can also assist you (in conjunction with your GP) to maximise your chances of success with the prescription products available to assist with smoking cessation.
- Compression Stockings: Properly fitting medical compression stockings can help manage many health conditions including varicose veins, venous insufficiency, oedema associated with travel or pregnancy, DVT prevention and tired achy legs. It's important that these garments are properly prescribed and fitted by health care professionals with appropriate training and experience.
- Thrush Treatment: Treatment for vaginal thrush is available from our pharmacists without a prescription. It's important to note that not all vaginal infections are thrush. You can discuss your symptoms with our Pharmacist in private for advice. Treatment options include anti-fungal creams, pessaries (tablets which are inserted into the vagina), or oral capsules. All of the available treatments work by stopping the growth of candida without affecting 'helpful' bacteria naturally present within the vagina.
- Medicine Packs: We've all forgotten to take our medicine at some time in the past! Make it as easy as possible by having your medicine packaged into single doses so you always take the right amount of medicine at the right time. Blister packaging is perfect if you are very busy or if you are caring for an elderly relative. We pack medicines every week - bringing peace of mind to our customers and their loved ones. This is also a great service if you are planning a holiday. It can be cumbersome carrying around a lot of different pill bottles in your suitcase. Call us and we'll make up enough packs for your trip before you leave.
Please continue to support your local pharmacy.