RAT Testing and the process if you test positive

RAT TESTING AT MEDPLUS

We are now testing with supervised RATS.

Please make an appointment via reception on 09 489 2011
This is only available to our enrolled patients, not visitors sorry – we have no extra capacity
Only for people with symptoms, or household contacts on day 3 or 10 of isolation
This is a drive through test – please stay in your car
We do not have the give away RAT tests at this time – we must process it ourselves which takes time and there is significant paperwork involved for our team
We will text you with a result later the same day
Remember to isolate whilst you are waiting for a test result
RATS are not 100% accurate – if your symptoms do not resolve consider repeating in a couple of days.

TESTING POSITIVE

Ideally you will get a phone call once your positive test is put up on the COVID management website by public health – there have been significant delays in this happening as the system is stretched.
Medplus now must look after all the COVID calls for our patients and the sheer numbers are becoming unworkable. Other agencies are swamped.
We risk assess and prioritise phone calls to those who are more at risk of severe illness.
The call is likely to come from an unidentified number, please answer as we lose a significant amount of time having to call those who do not answer back.
If you are getting unwell and are concerned, please call Medplus on 09 489 2011 so we can help you. Alternatively call an ambulance.
If we have a chance, we will call you on day 10 to release you from isolation but this will depend on our capacity each day.
Please refer to https://medplus.co.nz/news/entry/so-you-have-tested-positive-covid-19-what-now/ for advice on how to self-manage COVID.
What we are seeing generally is those who are fully vaccinated and boosted are having minor or no symptoms – it is still not too late to get a vaccine.
Be aware that we are completely stretched at this time, with staff in isolation and huge demand for services. We are trying our very best to continue to support you.