Practice News
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Have we kept you waiting?
Posted on July 3, 2020
We hate it when we are running late, just as much as you do. Please take a few minutes to read why we may be late and perhaps you will understand why, despite our best endeavors, it will sometimes happen.
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GP phone triage - accessing urgent healthcare more conveniently
Posted on July 3, 2020
If you request an appointment on the day you will get a brief phone call back by a very experienced GP or Nurse prescriber, to see how Medplus can best help you. This means we can often solve problems without any inconvenience to you of having to come in.
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Keeping you safe - new procedures at Medplus
Posted on June 18, 2020
Please read this news item to learn how we are operating to keep you safe whilst increasing access to face to face appointments. Please phone for on the day appointments rather than booking on the portal, and you will receive a brief GP phone call to triage you into either a green stream or red stream depending on your symptoms. Please wait in your car for appointments.
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Reopening at weekends - our urgent weekend clinic resumes
Posted on June 18, 2020
We are very excited to be back to operating at the weekends after a short hiatus due to COVID 19.
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Give a kid a blanket
Posted on June 18, 2020
We have a collection going for this great local charity. Please feel free to drop off any new or clean used blankets or PJs before Wednesday 1st July.
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Red and Green Streams
Posted on May 15, 2020
Separating the flow of patients with potential COVID 19 symptoms from everyone else at Medplus.
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GP phone triage for same day appointments
Posted on May 15, 2020
If you need an appointment on the day (for accidents, urgent issues, and any other problem that can not wait) you will firstly receive a brief phone call from an experienced GP. Appointments on the day will only be able to be booked via reception - apologies to portal users, you can still book ahead on the portal. Please be aware there will be plenty of same-day appointments available - they will just not be visible on the portal.
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The demise of the waiting room
Posted on May 14, 2020
We have closed our waiting room in line with current advice. In the future, when you arrive please wait in your car in our car park.
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如何在二级警戒下安全就医- Medplus家庭医生的最新预约步骤
Posted on May 13, 2020
从2020年5月18日起，Medplus诊所将提供面诊服务。工作时间将为周一至周四早八点到晚八点，周五早八点到晚六点。请在预约前务必阅读下述信息。在疫情尚未完全结束之前，我们提倡大家尽量选择电话或视频会诊。如果您需要当日会诊，请首先致电我们的前台人员进行预约。您将无法在网上（Health365）进行当日预约。我们的候诊室将持续关闭。到达诊所后，请您和同行的人耐心在自家车内或诊所外等候。如果您的候诊时间超过三十分钟，请致电我们的前台，前台将帮助您尽快处理。在您每次预约或电话登记时，请您确认您的联系方式正确并告知前台工作人员您的车型和车牌号，以便医护人员能在停车场中找到您。我们诊所内将开设两块区域：绿色区域为无任何呼吸道感染/感冒症状病人们的就诊区。医护人员就绪时，将会致电您。您将会被告知到诊所大门口等候体温检查。体温检查合格后将被带进诊室进行会诊。红色区域为有呼吸道感染/感冒症状病人们的就诊区。相关症状包括发烧，咳嗽，喉咙痛和流鼻涕等。当医生就绪时，将致电您的手机并告知您需在诊所紧急出口等候（门前标有黄色实线区域，并写有NP）。当您到达紧急出口后，穿有防护服的医生将把您接到我们独立的诊室进行会诊。您将被要求不能在诊所其他区域走动。红色区域也将用做新型冠状病毒的筛查区。在每位病人就诊之后，我们将会进行全面的消杀。为了您与工作人员的健康安全，请您尽量减少陪同进入诊所的人数。如就诊时携带小朋友，请您看管好自己的孩子，确保他们不要触碰诊所内设施。我们将持续登记追踪所有进入诊所的人们。
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Thank you to the Tzu Chi Foundation NZ for a donation of PPE
Posted on May 12, 2020
It was a wonderful surprise to be presented with a supply of PPE by Dr. Albert Wu on behalf of the Tzu Chi Foundation New Zealand last week. We are very grateful for this gift and will use it wisely to protect our staff when they are dealing with possible COVID 19 cases.
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Welcome to Nurse Gemma.
Posted on April 23, 2020
We are delighted to introduce our new Nurse, Gemma Haefele. Gemma has had an induction like no other during lockdown but has already risen to the challenges of juggling PPE, scarce flu vaccinations and taking on her role as Nurse Team Leader.
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What level 3 means for Medplus and COVID 19 testing.
Posted on April 23, 2020
Please do not delay contacting us about any healthcare issues. We have plenty of availability and can happily help you sort problems out before they escalate. Medplus is now a 'designated practice' that can provide COVID 19 swabs and manage COVID 19 cases.
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Virtual Consultations
Posted on March 23, 2020
During the COVID 19 disruption, we are actively trying to do as many virtual consultations as possible. This reduces the chances of our patients picking up the infection at the time of consultation and protects our staff. If you need an examination you will be invited into a special afternoon clinic where we have one GP in PPE ready to examine all the day's cases.
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Medplus - open for business in the Covid 19 Lockdown
Posted on March 23, 2020
Please read to find out how we are now operating.
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Please do not come in with colds, coughs, flus, sore throats or fevers
Posted on March 19, 2020
As it is very difficult to differentiate between coughs, colds, flu and COVID 19 we are unable to let anyone with symptoms of these come into the building. We will instead support you with phone or video consults.
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COVID 19
Posted on March 5, 2020
Please help us to be able to continue to provide medical services by following these requests. If our staff become unwell, we will be limited in the services we provide, so please help us to keep our staff safe. These easy measures will also protect other patients visiting the centre.
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New doctor at Medplus
Posted on Dec. 2, 2019
We are looking forward to welcoming Dr. Albert Wu this December.
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Welcome to our new management team.
Posted on Oct. 14, 2019
We are delighted to introduce Katherine Brewer and Karren Cameron who are our new managers at Medplus.
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Telehealth
Posted on Sept. 22, 2019
A virtual consultation offers the ultimate in convenience, an appointment from where ever you are.
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Welcome to Dr Jenny Park
Posted on Aug. 29, 2019
We are delighted to have Jenny join the team at Medplus and want to introduce her to you.
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Friday evenings change in hours
Posted on Aug. 21, 2019
Please note that, from September, Medplus will close at 6 pm on Fridays.
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The Medplus Medical Assistants
Posted on Aug. 17, 2019
At Medplus we have 2 medical assistants, Kristhea and Rita, who are here to help you navigate your way around our health care services.
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Sick children need a booked appointment please.
Posted on Aug. 3, 2019
All our weekday doctor consultations need a booked appointment. We no longer operate a walk-in clinic for sick children because it was not utilised.
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Eligibility for subsidised healthcare – evidence is now required
Posted on Nov. 6, 2018
The NZ government requires that all patients prove they are eligible to receive funded healthcare, and we are tasked by the Ministry of Health to collect this evidence for enrolment purposes Please do not be offended if we ask you to supply your passport.
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Triage by the nurse prior to GP appointments
Posted on Nov. 6, 2018
If you get called to see the nurse before your appointment with your doctor, do not be alarmed. The nurses not only help the doctors do part of the health check but are also able to respond quickly to urgent problems
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Our United Nations at Medplus
Posted on Oct. 19, 2018
New Zealand is enriched by great cultural diversity, and we are pleased that our staff reflect this. Wherever you come from we are delighted to meet you and work with you and your family to ensure that your health care is the best it can be. All are welcome here. Haere mai!
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Breast Cancer Awareness Month
Posted on Oct. 17, 2018
October is Breast Cancer Awareness Month. Join the staff at Medplus in showing your support. We want to promote health and empower you and your loved ones to get checked.
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Welcome to Dr Fiona Kerr
Posted on Sept. 16, 2018
We are delighted to welcome Dr Fiona Kerr to Medplus. Many of you may have already met her over the last year because she has been doing some intermittent locum work for us. She fitted in so well at Medplus that we have persuaded her ...
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Pink Star Walk for the Breast Cancer Foundation NZ
Posted on Sept. 16, 2018
Join team MEDPLUS for a walk and to fundraise for Breast Cancer.
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The Changing Face of Nursing
Posted on Aug. 24, 2018
We are delighted that one of our team, Nurse Pippa Baldie, is training to be our first Nurse Practitioner.
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Telephone and Video Consultations with your Medplus Doctor
Posted on Aug. 24, 2018
We have been offering telephone consultations for some time to some selected patients who require regular review and no examination. It has been working well and we believe we can safely offer it more regularly.
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Celebrations at Medplus this June
Posted on June 20, 2018
Read about our 7th birthday and how Dr Martin Hadler has now become one of the Medplus owners.
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Medplus - open weekends and public holidays
Posted on May 17, 2018
Just a reminder that Medplus is open 7 days a week for your convenience and peace of mind.
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Dr Google?
Posted on March 12, 2018
This century there has been a massive change in the way we all operate our lives, and now many of us can not remember when we did not have access to social media, mobile phones or the internet. In health care there have been changes too, doctors now use web-based information in the way they used to use text books.
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Road works on Jutland Road
Posted on March 11, 2018
If you live locally you will not have missed the fact that there are major roadworks going on along Jutland Road. Currently Auckland Transport have contractors digging up the road and pavement outside Medplus.
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Committed to the community, every day.
Posted on Jan. 25, 2018
Want to see one of our doctors on Sunday? No problem. Need an appointment after work? Or after the kids have gone to bed? Easy. Want to be seen at 8am? Of course. Have an emergency on Auckland Anniversary Day? We have got your healthcare needs covered. Sick child on Waitangi Day? Come on in.
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Medical Students at Medplus
Posted on Jan. 25, 2018
Last year we were delighted to become a teaching practice, and have so far had 2 fifth year medical students work with us
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Christmas Collections 2017
Posted on Dec. 3, 2017
Medplus supports a number of charity events throughout the year, including our Christmas collection for the City Mission, which we have supported since our very first year.
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Doctor Martin Hadler, the All Blacks and Concussion
Posted on Oct. 30, 2017
What do Martin, the All Blacks and concussion have in common? Quite a lot, actually.
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Text to remind service – help to avoid missed appointments
Posted on Sept. 1, 2017
We are pleased to announce that, at the beginning of next month, we will be trialling a text to remind service, to give you a reminder of your bookings a day ahead.
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Daffodil Day 2017
Posted on Aug. 28, 2017
The Medplus reception team dressed the practice in yellow and daffodils on Friday in honour of the cancer society's Daffodil Day 2017.
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The end of the evening surcharge
Posted on Aug. 20, 2017
standard pricing from 8am – 8pm on weekdays!
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Avoiding the busy times and thank you for your patience and understanding during the school holidays
Posted on Aug. 1, 2017
Often, we are asked when is the best time to come in to Medplus. The answer, of course, is whenever is most convenient for you or whenever you most need us.
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GP – Heart of the community campaign
Posted on July 12, 2017
At the same time as New Zealand’s population is increasing, the number of GPs has remained static, making it more and more difficult for patients to be seen and for GPs to keep on top of their workload
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A personal vote of thanks for Hospice
Posted on Feb. 3, 2017
"You matter because you are you and you matter until the last moment of your life. We will do all we can, not only to help you die peacefully but to live until you die." - Dame Cicely Saunders.
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Celebrations again! Medplus achieves Cornerstone – the pinnacle of achievement for General Practice
Posted on Dec. 21, 2016
On 18th November Medplus was inspected by two assessors from the Royal New Zealand College of General Practitioners and for the second time sailed through Cornerstone
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Staff Changes
Posted on Oct. 13, 2016
Dr Rachel Inder heads South Melissa joins the nursing team
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Ministry of Health update to Enrolment
Posted on Aug. 20, 2016
We appreciate your patience during the implementation of this new system.
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If we are running late…….
Posted on Aug. 8, 2016
Sorry if we ever keep you waiting, we really appreciate your patience. We know that your time is of great value and we hate to cause you any inconvenience
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Happy Birthday Medplus
Posted on June 28, 2016
Medplus celebrates a 5th Birthday
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Type 2 Diabetics - free education
Posted on June 22, 2016
Free Community Education for Type 2 Diabetics
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Save a Life. Free resuscitation training
Posted on May 16, 2016
Come and join Dr Martin Hadler for basic resuscitation training at Medplus on Wednesday 15th June at 7pm in reception. Please call 489 2011 to register for a place
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Doctor Updates
Posted on March 23, 2016
Dr Jean Lim returns from Maternity leave and Dr David Hopcroft is welcomed back to Medplus.
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Cancellation
Posted on Jan. 24, 2016
Cancellations – we appreciate 2 working hours’ notice!
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Free appointments for the under 13 year old age group
Posted on July 3, 2015
Medplus has opted in to the FREE U13yrs scheme and will be providing free appointments for enrolled under 13 year olds as from July 1st.
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