Practice News
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Welcome Back Dr Jenny Park
Posted on Feb. 20, 2022
We are delighted to have Dr. Jenny Park back, after her maternity leave. and she is looking forward to connecting with her patients again.
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Congratulations, Gemma, our first Nurse Practitioner
Posted on Feb. 20, 2022
Medplus is very proud to announce that Gemma has qualified as our first Nurse Practitioner.
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Welcome to our new GP Registrar, Dr Nick Buist
Posted on Feb. 20, 2022
We are delighted to announce that Nick joined Medplus as a GP Registrar in February 2022. Please look out for him and give him a warm welcome. He is an experienced hospital doctor who is now training to become a GP specialist.
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Our books are open to new patients who wish to enrol
Posted on Feb. 20, 2022
Our books are open again to new patients who wish to enrolAfter a few months of operating on a reduced number of doctors we are now delighted that we are back to good numbers and can therefore reopen our books. We were very sorry to ...
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Medplus is open at weekends
Posted on Feb. 18, 2022
Medplus is back to being open on weekends. We are delighted to be able to re-offer this service which we know so many of you valued.
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Reminder - please pay your accounts on the day of service
Posted on Feb. 17, 2022
This is a reminder that all accounts are supposed to be settled on the day of service. Please can you kindly remember to settle any unpaid accounts as soon as possible.
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Welcome to our new nurse, Josh.
Posted on Feb. 13, 2022
Tēnā koe to Josh, our new nurse.
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Red Light Procedures at Medplus
Posted on Jan. 23, 2022
Please read the advice below for how Medplus will operate from 24th January. If you have booked a face-to-face consultation still please show up at Medplus. After checking in please wait in your car. Your doctor or nurse will telephone you and if they can not meet your needs over the phone they will screen you before inviting you in. If you can not be safely brought in you will be rebooked in the RED clinic. Please call reception if you wish to cancel your appointment, or if you wish to convert it to a phone or video consultation.
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A new way of treating chronic pain?
Posted on Jan. 23, 2022
Do you suffer from chronic pain? Local researchers are looking for those interested in participating in a world-first study.
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Medical Assistants at Medplus
Posted on Jan. 7, 2022
Meet our Medical Assistants.
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Fees Review
Posted on Dec. 15, 2021
We wish to give you an advanced warning that our fees are going to increase slightly from 1st January 2022.
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Traffic lights and what it means for Medplus
Posted on Dec. 15, 2021
What does the red light mean for Medplus?
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Driving License Medicals at Medplus
Posted on Dec. 15, 2021
An explanation for our process for driving license medical examinations.
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Welcome to Dr. Alia Al-Beer
Posted on Nov. 6, 2021
We are delighted to welcome our new full-time GP, Dr Alia Al-Beer. She is a very experienced GP who we have been lucky to recruit. She is looking forward to meeting you.
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Telephone system upgrade
Posted on Oct. 28, 2021
The extended lockdown has unfortunately delayed both our IT and telephone upgrade plans. We apologise for the long waits on the telephone, our old phone system has not been flexible enough to cope with socially distancing our reception staff at Medplus. We are awaiting a major overhaul of the system which should improve things significantly. The team who are going to do the work are based out of Auckland which is adding extra complexity during the lockdown. In the meantime please know that we will get to your call and are very sorry for any delay.
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Closed on Weekends in level 3 and on Labour Day
Posted on Oct. 21, 2021
We apologise for any inconvenience but we do not operate our walk-in weekend clinic at level 3 or 4. It is impossible to operate under the COVID safety guidelines on a skeleton weekend staff. If you need medical assistance at the weekend or when we are closed overnight please either call 111 or make your way to Shore Care at Smales Farm in Takapuna.
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Medplus Pink For a Day
Posted on Oct. 21, 2021
Support us in going pink to help raise funds for breast cancer education, support, and research. We are sure every one of you will know of a special person who has been impacted by breast cancer, as the Medplus team has recently.
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Do you want to bring forward your COVID vaccination?
Posted on Sept. 13, 2021
If you have a COVID vaccine appointment with us and wish to bring it forward, we have plenty of availability this week. We have been opening up additional clinics.
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Updates on Level 4 September 6th 2021
Posted on Sept. 6, 2021
Read here about COVID vaccinations, swabs, and general services. Step up the testing, Auckland! Book your COVID vaccine now as we have free slots this week.
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Evidence Based management of COVID 19
Posted on Sept. 6, 2021
New Zealand is lucky in many regards that when finally, we do start living with COVID rather than working to eliminate it, we can do so with the knowledge and learnings from our peers around the world. Currently, all mild COVID cases are whizzed off ...
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Had a COVID test? Read here to understand what you can do whilst you wait for results and when they are back
Posted on Aug. 23, 2021
Unless you are having a routine employment COVID swab (as staff in medical centers do) you need to stay at home until your result is back. Your COVID-19 test result is negative. What happens next? Ensure that you check your situation below. People advised to stay at home while awaiting test results may not be able to return to daily life, even if their test is negative. For example, those who have symptoms, or who have been in contact with a case may need to stay at home longer.
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Been to a Location of Interest? Are you a contact? Here is what to do
Posted on Aug. 22, 2021
Struggling to understand what you are supposed to do? Read all the information here. Need a swab - we can manage this BY APPOINTMENT ONLY- read below for instructions.
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Virtual Consultations
Posted on Aug. 17, 2021
During the COVID 19 disruption, we are actively trying to do as many virtual consultations as possible. This reduces the chances of our patients picking up the infection at the time of consultation and protects our staff. If you need an examination you will be invited into a special afternoon clinic where we have one GP in PPE ready to examine all the day's cases.
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COVID 19 SWABS
Posted on Aug. 17, 2021
For those of you who need a COVID swab call us before you head off to the queues at the CBAC testing sites. In the last week we have swabbed 100s of symptomatic people and so far no positives.
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Medplus in Level 4
Posted on Aug. 17, 2021
Medplus remains open to care for you in Level 4 Most appointments will be VIRTUAL - by phone or video. If you do not want a pre-booked appointment now that it will be virtual please cancel it. Face-to-face appointments are only on the advice of your GP or nurse. Our waiting room and reception are closed. COVID 19 swabs are by appointment only - please ring on 09 489 2011 Sadly we have been told that no COVID vaccinations are to happen in the next 5 days - please assume your appointment is canceled.
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Welcome to Nurse Sara
Posted on Aug. 15, 2021
We are delighted to welcome Sara Gow to join the team of nurses at Medplus. Sara is a very experienced practice nurse who will complement our team. Sara is a mother of two who lives on the North Shore. She has a particular interest in cosmetic medicine.
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Welcome to Nurse Kate
Posted on Aug. 15, 2021
We are very proud of Kate, who originally worked in our reception team many years ago. She left to study nursing and we are delighted to have her back now she is a fully qualified nurse.
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Short term Sunday Closure
Posted on July 19, 2021
Due to staff shortages, we will be closing on Sunday mornings in the short term. We are sorry for any inconvenience this may cause.
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Doctor changes at Medplus
Posted on July 7, 2021
Medplus announces changes within the doctor team.
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Changes in our Nursing Team
Posted on July 4, 2021
We are delighted to welcome Emma to our nursing team. Emma is the Nurse Team Leader and is very much looking forward to meeting you.
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How we are managing coughs, colds and winter ills at Medplus
Posted on June 28, 2021
We have relaxed some of our procedures about seeing patients with respiratory symptoms whilst we remain in level 1. Please read below about how we may see you within our consultation rooms. We do need to know in advance so please do inform us if you have a cough, cold, sore throat, or runny nose. Please do not come in the waiting room, but wait in your car until your clinician has called you.
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Learn to meditate
Posted on May 30, 2021
Learn to meditateHave you always wanted to learn how to meditate? This course is free for our patients and will help calm the mind and create positive habits. In order to register please contact Amber on ahowells@comprehensivecare.co.nz
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Welcome to Dr Anuj Gupta
Posted on May 9, 2021
Dr Anuj Gupta joined Medplus in May 2021 and is working at Medplus Anne Street in Devonport.
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Te Tumu Wairoa - To head towards wellness
Posted on March 28, 2021
Medplus has 2 new health practitioner roles to introduce to our patients, a Health Improvement Practitioner, and a Health Coach. These new roles are beginning to be rolled out across the country, and we are delighted to be one of the first practices on the North Shore to be involved. These positions have been fully funded, so are available at no cost to our patients.
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Medplus is delighted to introduce our new Health Coach. Tēnā koe, Angus.
Posted on March 28, 2021
Angus is a Health Coach who is passionate about helping those with physical or mental health issues and fostering healthy lifestyle actions. He a strong believer in the holistic approach and encourages changes to lifestyle that will enhance health and wellbeing.
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Tēnā koe to Amber - our new Medplus Health Improvement Practitioner
Posted on March 28, 2021
Tēnā koe to Amber, our new Medplus Health Improvement Practitioner. Amber is a human first and foremost and dearly enjoys connecting upon this equal platform. She is also an Occupational Therapist and qualified Yoga teacher who is deeply passionate about working as a Health Improvement Practitioner within the Medplus community.
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Level 2 changes 7th March 2021
Posted on March 7, 2021
We are delighted to be back in Level 2 which gives us greater opportunity for face-to-face consultations.
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DO I NEED A COVID SWAB?
Posted on Feb. 28, 2021
Read more to find out if you should get a swab. If you need a swab, please ring our reception on 09 489 2011 during the opening hours. A nurse will phone you back to organise this. You will be given a timed appointment to arrive at our Hauraki car park for a quick and easy swab. Very easy, convenient and no long queues.
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LEVEL 3 CHANGES - URGENT UPDATE 28th FEBRUARY 2021
Posted on Feb. 27, 2021
We share your disappointment that we find ourselves back in a level 3 lockdown, but trust this is the best way to keep us all safe. Please read the following carefully as there are dramatic changes to the way we have to work. Remember we are still open for business and will continue to look after you and your family.
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A true tale of an urgent problem solved by Medplus Phone Triage
Posted on Feb. 2, 2021
Are you wondering how phone triage works? Here is one great example of how it can help solve problems without you even needing to step in our doors at Medplus.
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Dawn Ceremony opens Medplus Devonport
Posted on Dec. 7, 2020
Early this morning our Kaumatua, Mr. John Retimana, did us the great honour of opening and blessing our new medical centre in Devonport. Our staff, their families and friends, and staff from Comprehensive Care PHO were all in attendance to mark this special occasion. John reflected that was almost 10 years ago since he opened our first Medplus, at Lake Road.
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Welcome to Dr Tanja Minic
Posted on Nov. 22, 2020
Medplus are delighted to announce that Dr Tanja Minic will join Medplus Devonport.
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Medplus Devonport NOW OPEN
Posted on Nov. 22, 2020
Dr Michele Hollis cannot wait to show you the inside of our new branch of Medplus at 29 Anne Street in Devonport. Michele has been very busy project managing the renovation and anticipates an opening in December. "The builders have been doing a very sympathetic ...
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Introducing our new Practice Manager, Katherine Williams
Posted on Oct. 6, 2020
The team at Medplus is delighted to welcome our new Practice Manager, who has already been making the business hum along more smoothly.
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Introducing our new full time GP, Dr Frederick Goh.
Posted on Oct. 6, 2020
We are delighted to introduce you to Dr Frederick Goh, who joined Medplus in Oct 2020 for the team atmosphere and collegial support. He complements our team very well and is looking forward to meeting you.
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Looking forward to helping you in Level 1
Posted on Oct. 6, 2020
You will see we have a new portacabin in our carpark, this is for our RED CLINIC. Any patients who have symptoms that are compatible with possible COVID 19 are seen in the cabin by a doctor in PPE. Previously our Red Clinic clinicians have had to work in the car park come rain or shine. Given COVID may be around for some while we are ensuring we can totally segregate our Red and Green streams of patients, regardless of the weather
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Red and Green Streams
Posted on Aug. 27, 2020
Separating the flow of patients with potential COVID 19 symptoms from everyone else at Medplus.
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GP phone triage - accessing urgent healthcare more conveniently
Posted on Aug. 27, 2020
If you request an appointment on the day you will get a brief phone call back by a very experienced GP or Nurse prescriber, to see how Medplus can best help you. This means we can often solve problems without any inconvenience to you of having to come in.
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Bringing Medplus to Devonport
Posted on Aug. 27, 2020
We are bringing all that you love about Medplus to Devonport.
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Open at weekends - our urgent weekend clinic resumes
Posted on Aug. 21, 2020
Our weekend service is operating, give us a call if you need any help with any medical issues.
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Have we kept you waiting?
Posted on July 3, 2020
We hate it when we are running late, just as much as you do. Please take a few minutes to read why we may be late and perhaps you will understand why, despite our best endeavors, it will sometimes happen.
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What level 3 means for Medplus and COVID 19 testing.
Posted on June 18, 2020
Please do not delay contacting us about any healthcare issues. We have plenty of availability and can happily help you sort problems out before they escalate. Medplus can provide COVID 19 swabs.
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Give a kid a blanket
Posted on June 18, 2020
We have a collection going for this great local charity. Please feel free to drop off any new or clean used blankets or PJs before Wednesday 1st July.
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Ready to help you in Level 2
Posted on June 1, 2020
Please can you read our guidelines so there are no surprises when you come to Medplus. We will remain ready to provide all the services you need, but please note, we are still operating with an abundance of caution to keep you and our staff safe from COVID 19.
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GP phone triage for same day appointments
Posted on May 15, 2020
If you need an appointment on the day (for accidents, urgent issues, and any other problem that can not wait) you will firstly receive a brief phone call from an experienced GP. Appointments on the day will only be able to be booked via reception - apologies to portal users, you can still book ahead on the portal. Please be aware there will be plenty of same-day appointments available - they will just not be visible on the portal.
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The demise of the waiting room
Posted on May 14, 2020
We have closed our waiting room in line with current advice. In the future, when you arrive please wait in your car in our car park.
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如何在二级警戒下安全就医- Medplus家庭医生的最新预约步骤
Posted on May 13, 2020
从2020年5月18日起，Medplus诊所将提供面诊服务。工作时间将为周一至周四早八点到晚八点，周五早八点到晚六点。请在预约前务必阅读下述信息。在疫情尚未完全结束之前，我们提倡大家尽量选择电话或视频会诊。如果您需要当日会诊，请首先致电我们的前台人员进行预约。您将无法在网上（Health365）进行当日预约。我们的候诊室将持续关闭。到达诊所后，请您和同行的人耐心在自家车内或诊所外等候。如果您的候诊时间超过三十分钟，请致电我们的前台，前台将帮助您尽快处理。在您每次预约或电话登记时，请您确认您的联系方式正确并告知前台工作人员您的车型和车牌号，以便医护人员能在停车场中找到您。我们诊所内将开设两块区域：绿色区域为无任何呼吸道感染/感冒症状病人们的就诊区。医护人员就绪时，将会致电您。您将会被告知到诊所大门口等候体温检查。体温检查合格后将被带进诊室进行会诊。红色区域为有呼吸道感染/感冒症状病人们的就诊区。相关症状包括发烧，咳嗽，喉咙痛和流鼻涕等。当医生就绪时，将致电您的手机并告知您需在诊所紧急出口等候（门前标有黄色实线区域，并写有NP）。当您到达紧急出口后，穿有防护服的医生将把您接到我们独立的诊室进行会诊。您将被要求不能在诊所其他区域走动。红色区域也将用做新型冠状病毒的筛查区。在每位病人就诊之后，我们将会进行全面的消杀。为了您与工作人员的健康安全，请您尽量减少陪同进入诊所的人数。如就诊时携带小朋友，请您看管好自己的孩子，确保他们不要触碰诊所内设施。我们将持续登记追踪所有进入诊所的人们。
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Thank you to the Tzu Chi Foundation NZ for a donation of PPE
Posted on May 12, 2020
It was a wonderful surprise to be presented with a supply of PPE by Dr. Albert Wu on behalf of the Tzu Chi Foundation New Zealand last week. We are very grateful for this gift and will use it wisely to protect our staff when they are dealing with possible COVID 19 cases.
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Welcome to Nurse Gemma.
Posted on April 23, 2020
We are delighted to introduce our new Nurse, Gemma Haefele. Gemma has had an induction like no other during lockdown but has already risen to the challenges of juggling PPE, scarce flu vaccinations and taking on her role as Nurse Team Leader.
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Medplus - open for business in the Covid 19 Lockdown
Posted on March 23, 2020
Please read to find out how we are now operating.
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Please do not come in with colds, coughs, flus, sore throats or fevers
Posted on March 19, 2020
As it is very difficult to differentiate between coughs, colds, flu and COVID 19 we are unable to let anyone with symptoms of these come into the building. We will instead support you with phone or video consults.
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COVID 19
Posted on March 5, 2020
Please help us to be able to continue to provide medical services by following these requests. If our staff become unwell, we will be limited in the services we provide, so please help us to keep our staff safe. These easy measures will also protect other patients visiting the centre.
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New doctor at Medplus
Posted on Dec. 2, 2019
We are looking forward to welcoming Dr. Albert Wu this December.
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Welcome to our new management team.
Posted on Oct. 14, 2019
We are delighted to introduce Katherine Brewer and Karren Cameron who are our new managers at Medplus.
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Telehealth
Posted on Sept. 22, 2019
A virtual consultation offers the ultimate in convenience, an appointment from where ever you are.
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Welcome to Dr Jenny Park
Posted on Aug. 29, 2019
We are delighted to have Jenny join the team at Medplus and want to introduce her to you.
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Friday evenings change in hours
Posted on Aug. 21, 2019
Please note that, from September, Medplus will close at 6 pm on Fridays.
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The Medplus Medical Assistants
Posted on Aug. 17, 2019
At Medplus we have 2 medical assistants, Kristhea and Rita, who are here to help you navigate your way around our health care services.
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Sick children need a booked appointment please.
Posted on Aug. 3, 2019
All our weekday doctor consultations need a booked appointment. We no longer operate a walk-in clinic for sick children because it was not utilised.
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Eligibility for subsidised healthcare – evidence is now required
Posted on Nov. 6, 2018
The NZ government requires that all patients prove they are eligible to receive funded healthcare, and we are tasked by the Ministry of Health to collect this evidence for enrolment purposes Please do not be offended if we ask you to supply your passport.
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Triage by the nurse prior to GP appointments
Posted on Nov. 6, 2018
If you get called to see the nurse before your appointment with your doctor, do not be alarmed. The nurses not only help the doctors do part of the health check but are also able to respond quickly to urgent problems
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Our United Nations at Medplus
Posted on Oct. 19, 2018
New Zealand is enriched by great cultural diversity, and we are pleased that our staff reflect this. Wherever you come from we are delighted to meet you and work with you and your family to ensure that your health care is the best it can be. All are welcome here. Haere mai!
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Breast Cancer Awareness Month
Posted on Oct. 17, 2018
October is Breast Cancer Awareness Month. Join the staff at Medplus in showing your support. We want to promote health and empower you and your loved ones to get checked.
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Welcome to Dr Fiona Kerr
Posted on Sept. 16, 2018
We are delighted to welcome Dr Fiona Kerr to Medplus. Many of you may have already met her over the last year because she has been doing some intermittent locum work for us. She fitted in so well at Medplus that we have persuaded her ...
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Pink Star Walk for the Breast Cancer Foundation NZ
Posted on Sept. 16, 2018
Join team MEDPLUS for a walk and to fundraise for Breast Cancer.
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The Changing Face of Nursing
Posted on Aug. 24, 2018
We are delighted that one of our team, Nurse Pippa Baldie, is training to be our first Nurse Practitioner.
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Telephone and Video Consultations with your Medplus Doctor
Posted on Aug. 24, 2018
We have been offering telephone consultations for some time to some selected patients who require regular review and no examination. It has been working well and we believe we can safely offer it more regularly.
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Celebrations at Medplus this June
Posted on June 20, 2018
Read about our 7th birthday and how Dr Martin Hadler has now become one of the Medplus owners.
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Medplus - open weekends and public holidays
Posted on May 17, 2018
Just a reminder that Medplus is open 7 days a week for your convenience and peace of mind.
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Dr Google?
Posted on March 12, 2018
This century there has been a massive change in the way we all operate our lives, and now many of us can not remember when we did not have access to social media, mobile phones or the internet. In health care there have been changes too, doctors now use web-based information in the way they used to use text books.
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Road works on Jutland Road
Posted on March 11, 2018
If you live locally you will not have missed the fact that there are major roadworks going on along Jutland Road. Currently Auckland Transport have contractors digging up the road and pavement outside Medplus.
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Committed to the community, every day.
Posted on Jan. 25, 2018
Want to see one of our doctors on Sunday? No problem. Need an appointment after work? Or after the kids have gone to bed? Easy. Want to be seen at 8am? Of course. Have an emergency on Auckland Anniversary Day? We have got your healthcare needs covered. Sick child on Waitangi Day? Come on in.
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Medical Students at Medplus
Posted on Jan. 25, 2018
Last year we were delighted to become a teaching practice, and have so far had 2 fifth year medical students work with us
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Christmas Collections 2017
Posted on Dec. 3, 2017
Medplus supports a number of charity events throughout the year, including our Christmas collection for the City Mission, which we have supported since our very first year.
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Doctor Martin Hadler, the All Blacks and Concussion
Posted on Oct. 30, 2017
What do Martin, the All Blacks and concussion have in common? Quite a lot, actually.
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Text to remind service – help to avoid missed appointments
Posted on Sept. 1, 2017
We are pleased to announce that, at the beginning of next month, we will be trialling a text to remind service, to give you a reminder of your bookings a day ahead.
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Daffodil Day 2017
Posted on Aug. 28, 2017
The Medplus reception team dressed the practice in yellow and daffodils on Friday in honour of the cancer society's Daffodil Day 2017.
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The end of the evening surcharge
Posted on Aug. 20, 2017
standard pricing from 8am – 8pm on weekdays!
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Avoiding the busy times and thank you for your patience and understanding during the school holidays
Posted on Aug. 1, 2017
Often, we are asked when is the best time to come in to Medplus. The answer, of course, is whenever is most convenient for you or whenever you most need us.
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GP – Heart of the community campaign
Posted on July 12, 2017
At the same time as New Zealand’s population is increasing, the number of GPs has remained static, making it more and more difficult for patients to be seen and for GPs to keep on top of their workload
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A personal vote of thanks for Hospice
Posted on Feb. 3, 2017
"You matter because you are you and you matter until the last moment of your life. We will do all we can, not only to help you die peacefully but to live until you die." - Dame Cicely Saunders.
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Celebrations again! Medplus achieves Cornerstone – the pinnacle of achievement for General Practice
Posted on Dec. 21, 2016
On 18th November Medplus was inspected by two assessors from the Royal New Zealand College of General Practitioners and for the second time sailed through Cornerstone
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Staff Changes
Posted on Oct. 13, 2016
Dr Rachel Inder heads South Melissa joins the nursing team
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Ministry of Health update to Enrolment
Posted on Aug. 20, 2016
We appreciate your patience during the implementation of this new system.
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If we are running late…….
Posted on Aug. 8, 2016
Sorry if we ever keep you waiting, we really appreciate your patience. We know that your time is of great value and we hate to cause you any inconvenience
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Happy Birthday Medplus
Posted on June 28, 2016
Medplus celebrates a 5th Birthday
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Type 2 Diabetics - free education
Posted on June 22, 2016
Free Community Education for Type 2 Diabetics
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Save a Life. Free resuscitation training
Posted on May 16, 2016
Come and join Dr Martin Hadler for basic resuscitation training at Medplus on Wednesday 15th June at 7pm in reception. Please call 489 2011 to register for a place
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Doctor Updates
Posted on March 23, 2016
Dr Jean Lim returns from Maternity leave and Dr David Hopcroft is welcomed back to Medplus.
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Cancellation
Posted on Jan. 24, 2016
Cancellations – we appreciate 2 working hours’ notice!
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Free appointments for the under 13 year old age group
Posted on July 3, 2015
Medplus has opted in to the FREE U13yrs scheme and will be providing free appointments for enrolled under 13 year olds as from July 1st.
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