News Archive: 2020
-
Have we kept you waiting?
Posted on July 3, 2020
We hate it when we are running late, just as much as you do. Please take a few minutes to read why we may be late and perhaps you will understand why, despite our best endeavors, it will sometimes happen.
-
To Swab or Not to Swab?? That is the question.
Posted on July 3, 2020
The current rules are that we can swab anyone with a cough, cold, fever, runny nose, sore throat and or loss of smell if they meet the Higher Index of Suspicion Criteria
-
GP phone triage - accessing urgent healthcare more conveniently
Posted on July 3, 2020
If you request an appointment on the day you will get a brief phone call back by a very experienced GP or Nurse prescriber, to see how Medplus can best help you. This means we can often solve problems without any inconvenience to you of having to come in.
-
Keeping you safe - new procedures at Medplus
Posted on June 18, 2020
Please read this news item to learn how we are operating to keep you safe whilst increasing access to face to face appointments. Please phone for on the day appointments rather than booking on the portal, and you will receive a brief GP phone call to triage you into either a green stream or red stream depending on your symptoms. Please wait in your car for appointments.
-
Our Next Normal.
Posted on June 18, 2020
Our resident psychologist, Frank Hayes, discusses challenges as we co-create the "Next Normal" and move forward post-Covid.
-
Reopening at weekends - our urgent weekend clinic resumes
Posted on June 18, 2020
We are very excited to be back to operating at the weekends after a short hiatus due to COVID 19.
-
Give a kid a blanket
Posted on June 18, 2020
We have a collection going for this great local charity. Please feel free to drop off any new or clean used blankets or PJs before Wednesday 1st July.
-
Red and Green Streams
Posted on May 15, 2020
Separating the flow of patients with potential COVID 19 symptoms from everyone else at Medplus.
-
GP phone triage for same day appointments
Posted on May 15, 2020
If you need an appointment on the day (for accidents, urgent issues, and any other problem that can not wait) you will firstly receive a brief phone call from an experienced GP. Appointments on the day will only be able to be booked via reception - apologies to portal users, you can still book ahead on the portal. Please be aware there will be plenty of same-day appointments available - they will just not be visible on the portal.
-
The demise of the waiting room
Posted on May 14, 2020
We have closed our waiting room in line with current advice. In the future, when you arrive please wait in your car in our car park.
-
如何在二级警戒下安全就医- Medplus家庭医生的最新预约步骤
Posted on May 13, 2020
从2020年5月18日起，Medplus诊所将提供面诊服务。工作时间将为周一至周四早八点到晚八点，周五早八点到晚六点。请在预约前务必阅读下述信息。在疫情尚未完全结束之前，我们提倡大家尽量选择电话或视频会诊。如果您需要当日会诊，请首先致电我们的前台人员进行预约。您将无法在网上（Health365）进行当日预约。我们的候诊室将持续关闭。到达诊所后，请您和同行的人耐心在自家车内或诊所外等候。如果您的候诊时间超过三十分钟，请致电我们的前台，前台将帮助您尽快处理。在您每次预约或电话登记时，请您确认您的联系方式正确并告知前台工作人员您的车型和车牌号，以便医护人员能在停车场中找到您。我们诊所内将开设两块区域：绿色区域为无任何呼吸道感染/感冒症状病人们的就诊区。医护人员就绪时，将会致电您。您将会被告知到诊所大门口等候体温检查。体温检查合格后将被带进诊室进行会诊。红色区域为有呼吸道感染/感冒症状病人们的就诊区。相关症状包括发烧，咳嗽，喉咙痛和流鼻涕等。当医生就绪时，将致电您的手机并告知您需在诊所紧急出口等候（门前标有黄色实线区域，并写有NP）。当您到达紧急出口后，穿有防护服的医生将把您接到我们独立的诊室进行会诊。您将被要求不能在诊所其他区域走动。红色区域也将用做新型冠状病毒的筛查区。在每位病人就诊之后，我们将会进行全面的消杀。为了您与工作人员的健康安全，请您尽量减少陪同进入诊所的人数。如就诊时携带小朋友，请您看管好自己的孩子，确保他们不要触碰诊所内设施。我们将持续登记追踪所有进入诊所的人们。
-
Managing anxiety in times of uncertainty
Posted on May 13, 2020
Tiare Tolks is a local clinical psychologist who provides advice on how to manage anxiety in times of uncertainty.
-
Thank you to the Tzu Chi Foundation NZ for a donation of PPE
Posted on May 12, 2020
It was a wonderful surprise to be presented with a supply of PPE by Dr. Albert Wu on behalf of the Tzu Chi Foundation New Zealand last week. We are very grateful for this gift and will use it wisely to protect our staff when they are dealing with possible COVID 19 cases.
-
Book now for non funded flu vaccinations
Posted on April 23, 2020
Finally, we can offer flu vaccinations to those not eligible for a funded one. Our private flu vaccination campaign starts on Tuesday 28th April and you can book now, but only through our reception
-
Welcome to Nurse Gemma.
Posted on April 23, 2020
We are delighted to introduce our new Nurse, Gemma Haefele. Gemma has had an induction like no other during lockdown but has already risen to the challenges of juggling PPE, scarce flu vaccinations and taking on her role as Nurse Team Leader.
-
What level 3 means for Medplus and COVID 19 testing.
Posted on April 23, 2020
Please do not delay contacting us about any healthcare issues. We have plenty of availability and can happily help you sort problems out before they escalate. Medplus is now a 'designated practice' that can provide COVID 19 swabs and manage COVID 19 cases.
-
Psychologist tips for a balanced life in times of stress
Posted on April 22, 2020
Today my tip is about the importance of maintaining a balanced life, every day. We need balance in our lives if we are to sustain our energy, mental well being and resilience to deal with daily challenges. To keep your tank full on a daily basis I encourage you to live by the rule of BACE!
-
Can I get a flu vaccination yet?
Posted on April 9, 2020
For those eligible for a funded flu vaccination please call reception to make an appointment. You may have read in the press that the date from which we can give flu vaccines to those who are not eligible and wish to pay for them, has been pushed out. It is now the 28th of April.
-
Virtual Consultations
Posted on March 23, 2020
During the COVID 19 disruption, we are actively trying to do as many virtual consultations as possible. This reduces the chances of our patients picking up the infection at the time of consultation and protects our staff. If you need an examination you will be invited into a special afternoon clinic where we have one GP in PPE ready to examine all the day's cases.
-
Medplus - open for business in the Covid 19 Lockdown
Posted on March 23, 2020
Please read to find out how we are now operating.
-
Please do not come in with colds, coughs, flus, sore throats or fevers
Posted on March 19, 2020
As it is very difficult to differentiate between coughs, colds, flu and COVID 19 we are unable to let anyone with symptoms of these come into the building. We will instead support you with phone or video consults.
-
Flu vaccinations 2020
Posted on March 18, 2020
We are anticipating that there will be no difficulty in persuading our at-risk patients to have a flu vaccination this year. Fortunately, the flu vaccinations have arrived early, and we are ready to start vaccinating those in the eligible groups. Please note, it gives no protection against Covid 19, but it may keep you out of hospital during a period where hospital beds are going to be a scarce resource.
-
Virus Management 101
Posted on March 16, 2020
Winter 2020 is a very unusual time. Normally we are really happy to help with coughs and colds, even if only to give reassurance and advice. However, this year your cough and cold may be really dangerous to others, especially the elderly. If our staff get sick we will no longer be able to provide a service, so please do not come into the building with a cough, cold, runny nose, sore throat or fever, especially if you are a contact of someone with COVID 19, or have been overseas, are in quarantine or live with someone in quarantine. General practice has not been provided with much personal protective equipment, we only got given 11 sets and no indication if we will get more. We are going to need to use it for all patients with coughs and fevers and when we run out we will not be able to risk our staff getting sick so will have to decline service. This is a terrible situation for us, and unprecedented in our careers. We can support you with phone and video consultations. Here is some advice to help get you through an episode of mild symptoms.
-
COVID 19
Posted on March 5, 2020
Please help us to be able to continue to provide medical services by following these requests. If our staff become unwell, we will be limited in the services we provide, so please help us to keep our staff safe. These easy measures will also protect other patients visiting the centre.
-
Coronavirus (2019-nCoV) update
Posted on Jan. 31, 2020
If you think you have symptoms that feel or sound like Coronavirus please contact us to find out if you need to see a doctor or nurse, we can offer telephone consultations. Click for more information.