Medplus Feedback Form Is this your first visit to Medplus? Yes No What gender do you identify with? Male Female What age group do you belong to? Under 25 25-65 Years Over 65 Are you currently enrolled at Medplus Yes No Don't Know Rate us on making your appointment Ease of getting through on the phone Excellent Good Fair Poor Ease of booking online Excellent Good Fair Poor Courtesy and helpfulness of booking staff Excellent Good Fair Poor Getting an appointment at the time you wanted Excellent Good Fair Poor Getting an appointment with the doctor of your choice Excellent Good Fair Poor Rate us on your arrival Friendliness and helpfulness of front desk staff Excellent Good Fair Poor Waiting time in reception area Excellent Good Fair Poor Keeping you informed of delays that may be occurring with doctors / nurses Excellent Good Fair Poor Rate our premises Convenient location Excellent Good Fair Poor Parking Excellent Good Fair Poor Cleanliness Excellent Good Fair Poor Helpful signage for directions Excellent Good Fair Poor Rate us on your Doctor consultation Doctors explanation of what you need to know Excellent Good Fair Poor Quality of treatment provided by doctor Excellent Good Fair Poor Involving you in decisions about your treatment Excellent Good Fair Poor Providing relevant information for you to improve your health Excellent Good Fair Poor Respect of your privacy and confidentiality Excellent Good Fair Poor Rate us on your nurse encounter Listening and understanding your needs Excellent Good Fair Poor Explaining your treatment advice and follow up care Excellent Good Fair Poor Caring and compassionate Excellent Good Fair Poor Reason for choosing Medplus Convenience Recommendation by friend or family Recommendation by specialist Chosen online Personal experience Other Any other information or comments you'd like to provide? Comments Can we contact you about this feedback? Yes No Please supply some contact details if so:
